I've been a service guard customer for 7 years, the first 3 years i had no repairs the next 4 years i had my outside heat pump fan repaired twice 18 months apart it was a recall bearing problem. Then washer bearing went out, a few months later the water heater thermostat replace month later the faucet was replaced.
While it was being replaced the service guard repairman smelled gas leak ,after an extensive search a leak was discovered in the crawlspace. How do you put a $ amount on that.
A month ago the fan on the furnace stated making noise, was replace a10 days later had to wait for veritable fan order. Outstanding service, true i did have to wait at times but was always notified.
Reason of review: Good customer service.